My pride and joy
Welcome to my curated selection of projects developed at the intersection of business needs, user insights, and operational realities.
Each case highlights my approach to problem-solving and execution within real-world contexts.
My work: contributions to society and my professional career
Project portfolio
“The first step for optimization is documentation: a process improvement project.”
This project focused on supporting two organizations (from the same group) in achieving sustainable organic growth through a cross-functional consulting approach.
Client:
Element Alliance (Corp Group)
Year:
2024
“It’s all about eatable shrooms: a digital marketing strategy project.”
Apparently, there are plenty of edible mushrooms in the world! These types of news needs to reach the proper customers, so by developing the right digital marketing strategy for this niche startup, plus a content calendar and a manual, it was simple to guide them in the right direction for future valuable connections.
Client:
Mycelanea
Year:
2024
“The guardian of your kitchen: using IoT for good.”
This project consisted in developing an end-to-end IoT product and business development project executed using an agile Scrum framework with two-week sprints. In collaboration with my reliable cross-functional team, we created Kitchen Keeper!
Client:
General Public
Year:
2024
“Inclusive education: a project to develop proper student support services.”
Alongside the CAXA department, I worked on the first stages of this initiative focused on developing the right student services and improving those existing. Having the opportunity to talk with multiple people, I produced 9 user/persona profiles evaluating socioeconomic situations, feelings, personalities, and more aspects of the main underrepresented groups of students identified by the university’s staff.
Client:
Students at ITESO University
Year:
2023
“ARTICLE”
That’s right, I’m a publish author! This article details the extensive work that the previous project took us (me and my team). It describes the methodologies, data, and approach we took from Service Design and Design Thinking.
Magazine:
Análisis Cultural (ITESO)
Year:
2023
“Foreign students commute to campus: a service design project.”
A Service Design project focused on foreign students and the safety of their commute to and from campus. Using the Doble Diamond methodology, we created a community that looks out for the safety and wellbeing of these particular group of students.
Client:
Foreign students at ITESO
Year:
2022
“Improving customer service delivery pawcesses (pun intended).”
Developed in collaboration with a veterinary hospital and pet hotel, this project focused on analyzing and redesigning operational processes to improve efficiency and service capacity.
Client:
Dr. PET
Year:
2021
“Healthcare should be within reach! A way to give accesible mental health support services. “
This was a social entrepreneurship project focused on increasing access to mental health services for young people with limited resources.
Client:
Teens & People With Limited Budgets
Year:
2021
Even MORE projects I’ve participated in!
Projects, projects, and more projects. If you want to, you can learn more of what I’ve done from my profession. You’ll find some of them exciting!
